Zoho vs SugarCRM: Which CRM Offers More Custom Fields?
As businesses grow, it's essential to establish effective customer relationship management (CRM) systems to keep track of customers, interactions and leads. Choosing the right CRM software can be a daunting task since there are several options in the market. Two such CRM software solutions are Zoho and SugarCRM. Both have their own advantages, but we'll focus on one specific aspect in this blog post: custom fields.
Custom Fields: What Are They?
Custom fields are additional fields that businesses can add to their CRM software to track specific information that is not native to the software. For instance, if a business wants to track the type of industry their customers belong to, then it would need to create a custom field since the software doesn't have that particular field.
Zoho: Custom Fields Overview
Zoho CRM software has a robust range of custom fields available for businesses to utilize. Depending on the subscription plan, Zoho CRM allows businesses to create up to 500 custom fields, which is a considerable amount of flexibility.
SugarCRM: Custom Fields Overview
Similarly, SugarCRM allows businesses to include custom fields in their CRM software. SugarCRM has a unique range of modules, giving businesses greater control and flexibility when it comes to setting up custom fields.
Zoho vs SugarCRM: Which CRM Software Has More Custom Fields?
The answer to this question is a definitive ''It depends.'' The number of custom fields that businesses can utilize in Zoho and SugarCRM depends on the subscription plan. For instance, SugarCRM states on their website that the Professional subscription level only allows for 60 custom fields, whereas the Enterprise level has 300 custom fields. Zoho, on the other hand, provides 500 custom fields, regardless of whether you're using the Standard, Professional or Enterprise subscription plan.
Conclusion
When it comes to custom fields, Zoho comes out on top with their 500 custom fields. SugarCRM offers a reasonable range of custom fields with the Enterprise subscription plan; however, the number of custom fields is far less when compared to Zoho.
Both CRM software solutions are excellent choices for businesses. However, depending on what you need more- custom fields or modules, you can choose either Zoho or SugarCRM.
Thanks for reading, and we hope you found this comparison helpful!